Mark Willnerd

There are three critical questions you must consider when investigating mobile synchronization and data-management solutions. Mobile devices are entering the corporate enterprise in two distinct ways. The first is through the traditional IT infrastructure in which IT managers standardize a device and distribute it to employees. However, because of the low costs generally associated with PDAs, many employees are buying their own devices, bringing them into the corporate infrastructure, and asking IT to support them. This second method of entry is an unnerving prospect for many IT managers because it makes implementing mobile device hardware standards difficult. In reality, even if IT selects a single PDA platform, employee demand will dictate that they'll have to support other devices too. No matter how PDAs enter the corporate enterprise, IT has little control over ... (more)